Root cause

is something I need to find in my IT work. So the usual troubleshooting and eventual report will appear as such...

PROBLEM: xx system failed at 3 Dec 09 01:29hrs FT.
ROOT CAUSE: invalid characters.
SOLUTION: delete failed request, correct data, start dataload immediately, repeat process chain. Error fixed at 3 Dec 09 06:45 FT. Process chain completed successfully.

Then I thought...

PROBLEM: relationships failing, husband beats wife, wife controls and makes decisions for husband all the time, verbal abuse/shouting/screaming, siblings fight over inheritance/money, friends become enemies, hatred, making horrible assumptions/judgements of each other, selfishness, wanting acceptance and love from people only, idolising celebrities, indulgences to satisfy/pampering oneself always, child rebels against parent, no trust between friends, quarrels, my way versus your way, addicted to drugs/gambling/etc, adultery, gossips, work is a pain, health not right, messed up life, death, disease, crying, pain, chaos, war, etc

ROOT CAUSE: sin/rebellion against God

SOLUTION: God sends his son, Jesus to save us from our sins (God with us). He has appeared and shown who he is, and is alive (conquered death and has resurrected) and will return and everyone will know that He is Lord and everything will be set right in his terms. He's just being very patient with us now. =)